Terms of Electronic Services Provided via the Werbekoordinator Foundation Portal
1. These Terms specify the conditions and procedures for electronic services provided via the shop application.
2. The Service Provider is Werbekoordinator Foundation, KRS: 0001135818, EU VAT: PL9542878519.
3. Contact details:
4. Terms are continuously available on the website for downloading and storage.
1. Application – the online platform at https://werbekoordinator.pl for selling digital services and products.
2. Service Provider – Werbekoordinator Foundation.
3. Client – any natural or legal person using electronic services.
4. Services – digital services and products offered.
5. ICT System – set of devices and software for data processing.
6. Consumer Rights Act – relevant consumer regulations including EU digital directives.
7. Act on Electronic Services – applicable laws governing digital services.
1. The Client must ensure access to the Internet, email, and an updated browser.
2. Using the Application means any action leading to reading its content.
3. The Client must comply with applicable law and avoid disrupting the Application.
1. The Provider offers online consultations, courses, ebooks, and advertising packages.
2. Detailed information is accessible without registration.
1. The contract is concluded upon payment confirmation.
2. Confirmation is sent to the Client via email.
3. Contracts may be fixed-term or indefinite.
4. Digital Ebooks activate immediately after payment. Printed books are dispatched within 3 business days.
5. Payment methods include online transfers and card payments by licensed operators.
6. Per the Omnibus Directive, price reductions show the lowest price from the last 30 days.
1. You have the right to withdraw from this contract within 14 days without giving reasons.
2. To exercise the right, you must inform Werbekoordinator Foundation of your decision.
3. Sending notification before the 14-day expiry satisfies the deadline.
4. Digital content exception: Right of withdrawal is excluded for digital content supplied with prior express consent.
1. All payments received will be refunded within 14 days of notification.
2. Refunds will use the original payment method.
3. Proportional costs apply if services commenced during the withdrawal period.
1. The Provider is liable for conformity under EU consumer directives.
2. Complaints can be submitted to admin@werbekoordinator.pl.
3. Complaints must include client details and defect description.
4. Responses are issued within 14 days.
1. Consumers may use out-of-court dispute mechanisms.
2. Per EU Regulation 524/2013, we provide the ODR link: http://ec.europa.eu/consumers/odr.